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Meet The Star Orthodontics Team!
The Star Orthodontics team has an unparalleled understanding of the needs within an orthodontic office in terms of caring, clinical skills, and customer service. All team members participate in continuing education and are OSHA, HIPAA and CPR certified.
Orthodontist
I appreciate you taking the time to check out our practice! At Star Orthodontics, we strive to deliver the best imaginable results in the most efficient manner possible. I’ve been with Star Orthodontics since 2008 and I absolutely love creating beautiful, healthy smiles for my patients.
I received my DDS degree with Distinction in 2003 then completed my orthodontic residency and Master’s degree all from the University of North Carolina – Chapel Hill (go Tar Heels!). Giving back to our community is extremely important to me. That is why I launched a scholarship program where we provide braces at no cost to disadvantaged children. I am so grateful to be in a profession that not only provides kids with healthy, brand new smiles, but also boosts their self-esteem. We are all more capable of reaching our full potential when we feel good about ourselves. I love being able to be part of that.
My wife, Liz, and I live in Matthews with our four unique, challenging and amazing children. We love spending time together as a family, especially traveling and cheering our favorite teams (Tar Heels, Panthers and Hornets). Liz and I have completed many races together, including the NYC Marathon, which I am extremely proud of. I’m also passionate about photography, and I hope to someday be as good as my Pulitzer Prize winning uncle.
I truly love people and taking care of them. Doing everything possible to treat my patients and staff with kindness, respect, and compassion brings me great joy. I will always take the time to explain your treatment options or cover any questions or concerns you have, so please don’t hesitate to ask. I look forward to giving you the healthy, beautiful smile you deserve!
Orthodontist
I hail from Gadsden, AL, and am an alumna of Auburn University, where I earned a degree in Chemistry. Following my undergraduate studies, I was awarded the U.S. Air Force Health Professions Scholarship Program and earned my dental degree from the University of Alabama at Birmingham. I completed an Advanced Education in General Dentistry Residency at the U.S. Air Force Academy and served in South Korea, Germany, and Alabama.
After seven years of experience in general dentistry, I was elated to fulfill my dream of becoming an orthodontist. I attended the Orthodontics Program at the University of North Carolina at Chapel Hill, where I gained extensive knowledge and hands-on experience in the latest orthodontic treatments and technologies, including orthognathic (jaw) surgery. Although my active duty service has concluded, I continue to serve proudly as a Major in the Air Force Reserves.
Outside of my professional commitments, I enjoy spending weekends with my husband, Casey, and our two energetic daughters, Reagan and Peyton. I am eager to join your community, bringing my expertise in orthodontics and a friendly, approachable demeanor. I look forward to helping you achieve a beautiful, healthy smile while making the journey as enjoyable as possible! I am excited to join Star Orthodontics and contribute to our mission of providing excellent orthodontic care.
Our Amazing Team
Miranda
Treatment Coordinator, School & Community Liaison, Smile For a Lifetime Coordinator
Carrie
Front Office Assistant, Treatment Coordinator
Julie G.
Treatment Coordinator
Rhonda
Financial Coordinator
Angie
Patient Care Manager
Jessica
Front Office Assistant, Dental Community Liaison
Liz
Patient Care Manager
Julie H.
Records Technician
Lisa
Patient Care Manager
Nikki
Patient Care Manager
Dani
Patient Care Manager
Shirleen
Insurance Coordinator, Office Manager
Kendra
Patient Care Manager, Clinical Team Manager
Savanna
Lab Technician
Caylee
Lab Technician, Clinical Assistant
Kendall
Front Office Assistant
Mia
Front Office Assistant, School & Community Liaison
Our Mission
Our office’s number-one priority is to exceed your expectations in our quality of care and service. For you, this means a convenient, on time appointment schedule, flexible payment plans, and a friendly, knowledgeable staff.
About Our Office
Star Orthodontics is known in the Matthews, South Charlotte, and Union County communities as the best office around for orthodontic care, and that has been the case for more than 30 years! Personalized patient care is our number-one goal. For us, orthodontics isn’t just about straightening teeth; it is about creating beautiful, healthy smiles in a warm, nurturing environment.
Dr. Steve Dickens and our team are family oriented and friendly; we love our patients and their families and it shows in the great care that we take to make every appointment a positively wonderful experience! We go the extra mile to ensure that you receive the best possible care, always treating you as we would our own family members.
In order to achieve your perfect smile, we’ll develop an individualized treatment plan, tailor-made based upon your specific orthodontic needs, including Invisalign® clear aligners and In-Ovation® self-ligating braces. We not only address your orthodontic concerns, but also educate you on our specific goals in developing your unique smile.
A Practice You Can Count On
As the only full time orthodontic office in Matthews, we have been delivering great care to our patients for more than 30 years. We believe it is important to make each appointment as comfortable and relaxing as possible. The world of orthodontics can generate many questions, but rest assured that we are never too busy to ease your concerns! You are important to us and we want you to look forward to spending your time in our office, so don’t hesitate to ask about anything you need — we are here for YOU!
A Passion for Creating Beautiful Smiles
We are proud to have a reputation of excellence in the local community. Dr. Dickens is a strong proponent of personalized patient care and customized treatment plans that are tailor-made to each individual. To us, orthodontics isn’t just about straightening teeth; it’s about creating beautiful, healthy smiles in a warm, nurturing environment. It’s all about the details!
Advanced Technology
We use the latest technology like the iTero® scanner and digital X-rays to ensure your comfort and give you the best care possible. This digital system does not use processing chemicals so it is also environmentally friendly! We also utilize the newest technology in low-force and low-friction braces, often resulting in a shorter treatment time and less discomfort experienced during your care.
A Warm & Inviting Atmosphere
We know that going to the orthodontist can be an intimidating experience for some, so we make our office unlike any other. From the moment you walk in our door, it is evident that ours is no ordinary doctor’s office. From the aroma of fresh coffee and warm cookies baking to the smiles at the front desk, you might actually feel like you have just been welcomed home.
Along with fresh coffee and warm cookies, we also offer two game rooms, iPads, a photo booth, a movie theater with family-friendly movies, and a computer area with two Apple desktops. We even have workspaces for parents to work on their laptops or kids who want to work on homework while they wait! We proudly go the extra mile to ensure our patients receive the best possible care, which includes a top-of-the-line office atmosphere.
Thank you again for choosing to become a part of the Star Orthodontics family. We will work hard to exceed all of your expectations and deliver a beautiful, new smile that will shine for a lifetime!
Insurance & Billing
If you have insurance that will be covering any portion of your orthodontic treatment, our office staff is always available to help you with insurance claims and paperwork.
Please let us know if you have any questions about your insurance coverage or ideas about how we can make your entire orthodontic experience a pleasant one.
Our practice is pleased to present flexible payment plans through Lending Club Patient Solutions. Enjoy a selection of flexible plans with low fixed rates and monthly payments, no upfront payment, and no prepayment penalty.
Why Choose Our Practice
Caring For Our Community
Star Orthodontics is known in the Matthews, South Charlotte, and Union County communities as the best office around for orthodontic care, and that has been the case for more than 30 years. Our priority is to exceed your expectations.
Family Oriented And Friendly
We love our patients and their families and it shows in the great care that we take to make every appointment a positively wonderful experience. We go the extra mile to ensure that you receive the best possible care.
A Practice You Can Count On
The world of orthodontics can generate many questions, but rest assured that we are never too busy to ease your concerns! You are important to us and we want you to look forward to spending your time in our office.
Our Satisfied Patients
We are so thankful to all of our amazing patients who have taken the time to share their experiences on Google, Facebook, and other online sources.
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