Meet The Star Orthodontics Team!

The Star Orthodontics team has an unparalleled understanding of the needs within an orthodontic office in terms of caring, clinical skills, and customer service. All team members participate in continuing education and are OSHA, HIPAA and CPR certified.

Dr. Steven Dickens


I appreciate you taking the time to check out our practice!  At Star Orthodontics, we strive to deliver the best imaginable results in the most efficient manner possible. I’ve been with Star Orthodontics since 2008 and I absolutely love creating beautiful, healthy smiles for my patients.

I received my DDS degree with Distinction in 2003 then completed my orthodontic residency and Master’s degree all from the University of North Carolina – Chapel Hill (go Tar Heels!). Giving back to our community is extremely important to me.  That is why I launched a scholarship program where we provide braces at no cost to disadvantaged children.  I am so grateful to be in a profession that not only provides kids with healthy, brand new smiles, but also boosts their self-esteem.  We are all more capable of reaching our full potential when we feel good about ourselves.  I love being able to be part of that.

My wife, Liz, and I live in Matthews with our four unique, challenging and amazing children. We love spending time together as a family, especially traveling and cheering our favorite teams (Tar Heels, Panthers and Hornets). Liz and I have completed many races together, including the NYC Marathon, which I am extremely proud of. I’m also passionate about photography, and I hope to someday be as good as my Pulitzer Prize winning uncle.

I truly love people and taking care of them.  Doing everything possible to treat my patients and staff with kindness, respect, and compassion brings me great joy. I will always take the time to explain your treatment options or cover any questions or concerns you have, so please don’t hesitate to ask. I look forward to giving you the healthy, beautiful smile you deserve!


School & Community Liaison
Smile For a Lifetime Coordinator

I love meeting new people and connecting our practice to the many community organizations, athletic associations and local schools that we support. We have an amazing team and I love bragging on my work family!  Our Smile for a Lifetime program has put me in touch with some very special people, not only the many grateful families we have helped through the generosity of this wonderful program, but also the board members who serve our chapter. Working at the front desk is so much fun, and it gives me an opportunity to see and assist you!

Outside of work, my heart is happiest when I am spending time with those most precious to me, my family. My husband and I have a beautiful daughter and an energetic puppy named Gunner. I love getting together with friends, going on nature walks, practicing yoga, baking and reading. 


Front Office Assistant

Carrie’s bio is coming soon!


Treatment Coordinator

I have the privilege of working with children and adults as they begin the orthodontic treatment process. During your first appointment, I will be there to guide you as treatment options and flexible payment arrangements are discussed. My goal is always to help you feel comfortable during the process, and ultimately better about yourself with a beautiful, healthy smile. Our team is truly another family, just outside of our homes.

My husband Ryan, our two beautiful daughters, and six darling grandchildren keep me occupied with football, baseball, swimming, soccer, and cheer. I’m very involved with my church, love to take long walks (especially on the beach), cook, bake, and spend time with our dog, Callie.


Treatment Coordinator

I will do everything I can to be sure your experience with us is a positive and pleasant one. Making sure that you feel comfortable and have all the information you need, both in regard to upcoming treatment and flexible payment options, is always my first priority. I love the fun and friendly atmosphere of our office and being part of our team—we are like family.

My life outside of work revolves mostly around my son’s baseball schedule. My husband and I eat, breathe, and sleep baseball several months of the year and we love every minute of it. My favorite place to go is the beach, where you’ll find me reading and relaxing. I enjoy watching the Atlanta Braves play and supporting our local sports teams, especially the Panthers and the Hornets.


Financial Coordinator

I ensure that the daily financial operations of our practice are overseen so our doctors can concentrate on what’s most important: our patients. I work closely with our patients and families to arrange payment schedules to meet their needs. I love my job, the ladies I work with, and our talented doctors. This is my family away from home.

My husband and I have three amazing children; Molly, Katie and Ben. I love spending time with my family and friends, whether we are attending sporting events, concerts, or cooking a special dinner and going out to see a great movie! It’s all about making fun memories—that’s what makes me happy.


Insurance Coordinator
Front Office Manager

Believe it or not, I enjoy the insurance related part of my responsibilities! I work hard on behalf of our families to be sure they are taken care of with regard to their insurance coverage and benefits. Keeping our front office running smoothly and efficiently is also part of my job, but with our experienced team, that is easy breezy! I spend more time at work than at home, so everyone here is really a big part of my life and family. Without their friendship and support, it would just be a job.

I married my high school sweetheart, have two wonderful children, and am now a proud Mimi to our grandsons Charlie and Luke, with whom I would spend all my extra time playing with if I could. Going to the beach has always been our favorite family getaway. I never miss a Tar Heel game and supporting the Sarcoma Foundation is very close to my heart.


Patient Care Manager

I truly love orthodontics and feel blessed to work with such a fun, caring, and talented team. I really enjoy getting to know my patients and creating lasting friendships! Bringing an amazing smile to their face and watching them mature and grow is the most rewarding job.

My greatest accomplishment is being a mom to our daughter Kennedi, who keeps my husband Jack and I very busy with her many activities. We love to travel, go to the lake, and enjoy showing our 1968 Camaro at car shows. I am involved at church as the Acteens leader and the Children’s Choir Director.


Patient Care Manager

Seeing the difference that a beautiful smile can make in a person’s life and self-esteem is what I love best about being a patient care manager. The care each patient receives from our doctors and the team is always our best effort; we strive for excellence! We are like one big happy family, and I consider it my job to keep everyone laughing with my funny stories, jokes, and goofy comments.

My greatest joy in life is my family. My husband Bill and I are fortunate that our three beautiful daughters and their families all live close by. We love spending time with our precious grandchildren, riding motorcycles, and escaping to North Myrtle Beach as often as possible.


Patient Care Manager
Clinical Team Manager

My favorite part of my job is spending time and interacting with our patients. It is so rewarding to see the difference in people’s lives after their smiles have changed. Our team works together like clockwork; it’s great working in an upbeat environment with so much synergy.

My family is what’s most important to me and spending time with them is my favorite thing to do. My husband and I love sports, the thrill of drag races, going to car shows, working on cars and playing with our Cocker Spaniel, Cam. I also enjoy kickboxing at my local 9 Round.


Patient Care Manager

Danielle’s bio coming soon!


Patient Care Manager

Loren’s bio coming soon!


Front Office Assistant

Ciara’s bio coming soon!


Front Office Assistant

Jessica’s bio coming soon!


Patient Care Manager

Nikki’s bio coming soon!


Patient Care Manager

Kiara’s bio coming soon!


Lab Technician

Savanna’s bio coming soon!


Lab Technician

Liz’s bio coming soon!


Lab Technician

Dani’s bio coming soon!


Lab Technician

Caylee’s bio coming soon!

Our Mission

Our office’s number-one priority is to exceed your expectations in our quality of care and service. For you, this means a convenient, on time appointment schedule, flexible payment plans, and a friendly, knowledgeable staff.

About Our Office

Star Orthodontics is known in the Matthews, South Charlotte, and Union County communities as the best office around for orthodontic care, and that has been the case for more than 30 years! Personalized patient care is our number-one goal. For us, orthodontics isn’t just about straightening teeth; it is about creating beautiful, healthy smiles in a warm, nurturing environment.

Dr. Steve Dickens and our team are family oriented and friendly; we love our patients and their families and it shows in the great care that we take to make every appointment a positively wonderful experience! We go the extra mile to ensure that you receive the best possible care, always treating you as we would our own family members.

In order to achieve your perfect smile, we’ll develop an individualized treatment plan, tailor-made based upon your specific orthodontic needs, including Invisalign® clear aligners and In-Ovation® self-ligating braces. We not only address your orthodontic concerns, but also educate you on our specific goals in developing your unique smile.

A Practice You Can Count On

As the only full time orthodontic office in Matthews, we have been delivering great care to our patients for more than 30 years. We believe it is important to make each appointment as comfortable and relaxing as possible. The world of orthodontics can generate many questions, but rest assured that we are never too busy to ease your concerns! You are important to us and we want you to look forward to spending your time in our office, so don’t hesitate to ask about anything you need — we are here for YOU!

A Passion for Creating Beautiful Smiles

We are proud to have a reputation of excellence in the local community. Dr. Dickens is a strong proponent of personalized patient care and customized treatment plans that are tailor-made to each individual. To us, orthodontics isn’t just about straightening teeth; it’s about creating beautiful, healthy smiles in a warm, nurturing environment. It’s all about the details!

Advanced Technology

We use the latest technology like the iTero® scanner and digital X-rays to ensure your comfort and give you the best care possible. This digital system does not use processing chemicals so it is also environmentally friendly! We also utilize the newest technology in low-force and low-friction braces, often resulting in a shorter treatment time and less discomfort experienced during your care.

A Warm & Inviting Atmosphere

We know that going to the orthodontist can be an intimidating experience for some, so we make our office unlike any other. From the moment you walk in our door, it is evident that ours is no ordinary doctor’s office. From the aroma of fresh coffee and warm cookies baking to the smiles at the front desk, you might actually feel like you have just been welcomed home.

Along with fresh coffee and warm cookies, we also offer two game rooms, iPads, a photo booth, a movie theater with family-friendly movies, and a computer area with two Apple desktops. We even have workspaces for parents to work on their laptops or kids who want to work on homework while they wait! We proudly go the extra mile to ensure our patients receive the best possible care, which includes a top-of-the-line office atmosphere.

Thank you again for choosing to become a part of the Star Orthodontics family. We will work hard to exceed all of your expectations and deliver a beautiful, new smile that will shine for a lifetime!

Insurance & Billing

If you have insurance that will be covering any portion of your orthodontic treatment, our office staff is always available to help you with insurance claims and paperwork.

Please let us know if you have any questions about your insurance coverage or ideas about how we can make your entire orthodontic experience a pleasant one.

Our practice is pleased to present flexible payment plans through Lending Club Patient Solutions. Enjoy a selection of flexible plans with low fixed rates and monthly payments, no upfront payment, and no prepayment penalty.

Why Choose Our Practice

Caring For Our Community

Star Orthodontics is known in the Matthews, South Charlotte, and Union County communities as the best office around for orthodontic care, and that has been the case for more than 30 years. Our priority is to exceed your expectations.

Family Oriented And Friendly

We love our patients and their families and it shows in the great care that we take to make every appointment a positively wonderful experience. We go the extra mile to ensure that you receive the best possible care.

A Practice You Can Count On

The world of orthodontics can generate many questions, but rest assured that we are never too busy to ease your concerns! You are important to us and we want you to look forward to spending your time in our office.

Our Satisfied Patients

We are so thankful to all of our amazing patients who have taken the time to share their experiences on Google, Facebook, and other online sources.